Privacy Policy

1. Introduction

Strike Homestead (“we”, “us”, or “our”) is committed to safeguarding the privacy and personal data of all visitors, users, and customers who access or interact with our website, strikehomestead.com (the “Site”). We uphold the principles of lawful, fair, and transparent data processing in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, and describes your rights in relation to the data we handle. Your trust is important to us, and we are dedicated to maintaining the confidentiality and integrity of your personal data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of strikehomestead.com and governs all data processing activities that occur through our Site and services. For the purpose of applicable data protection legislation, Strike Homestead acts as the data controller for the personal data collected via the Site. If you have questions about this policy, please contact us at [email protected].

3. Categories of Data Processed

We may collect and process the following categories of personal data when you use our Site or interact with our services:

– Usage Data: Information about your interactions with the Site, such as IP address, browser type, session duration, visited pages, referral URLs, and date/time of access.

– Account Data: Information provided when creating or managing your user account, including your full name, residential or business address, email address, and phone number.

– Profile Data: Details about your preferences, shopping behavior, past purchases, interests, and feedback submitted through surveys or reviews.

– Communication Data: Correspondence sent to us via contact forms, email communications, chat sessions, or customer support inquiries, including metadata and message content.

– Technical Data: Information about the device and internet connection used to access the Site, such as operating system, language settings, screen resolution, and system diagnostics.

– Transaction Data: Details of payments made and services rendered, including billing addresses, purchase history, order confirmations, and delivery tracking data.

– Preference Data: Marketing preferences, opt-in/opt-out status for email communications, product wishlists, subscription settings, and frequency of engagement with promotional content.

4. Legal Bases for Processing

We process your personal data under one or more of the following legal bases, as defined under GDPR Article 6 and the CCPA:

– Performance of a Contract: When data processing is necessary to fulfill a contract with you, including enabling transactions or account management.

– Legitimate Interests: When processing supports our legitimate business objectives, such as website optimization, fraud prevention, and customer support, and does not override your rights and freedoms.

– Consent: When you have given explicit consent for us to process specific data for designated purposes, such as marketing communications or cookies.

– Legal Obligations: When processing is necessary to comply with a relevant legal or regulatory requirement.

5. Your Rights

Subject to applicable laws, you have the following rights with respect to your personal data:

– Right of Access: You can request confirmation of whether we are processing your personal data and obtain a copy of the information.

– Right to Rectification: You may request correction of inaccurate or incomplete personal data we hold about you.

– Right to Erasure: Under certain conditions, you may request the deletion of your personal data from our systems.

– Right to Restriction: You may ask us to restrict or limit the processing of your data under specific circumstances.

– Right to Data Portability: You are entitled to receive personal data you have provided in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

To exercise your rights or make related inquiries, please contact us at [email protected].

6. Security Measures

We implement robust technical and organizational safeguards to ensure the security and confidentiality of your personal data. These measures include:

– Data encryption during transmission and at rest
– Multi-factor authentication and access controls for internal systems
– Routine backups and disaster recovery protocols
– Staff training and confidentiality agreements
– Regular audits and monitoring of systems for vulnerabilities and breaches

Although we take all reasonable precautions, no system can be guaranteed 100% secure. You are advised to use secure networks and account practices.

7. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

– Standard Contractual Clauses approved by the European Commission
– Compliance with regional data protection requirements
– Verification that third-party recipients provide adequate levels of protection

Users from other jurisdictions, including the U.S., acknowledge that their data may be processed in countries with differing privacy laws.

8. Data Retention

We retain personal data only for as long as required to fulfill the purposes for which it was collected, or to satisfy legal, accounting, or reporting obligations. Specific retention periods include:

– Account and Profile Data: Retained for the duration of the user relationship and for up to 6 years thereafter for legal compliance and dispute resolution.

– Communication and Support Data: Retained for up to 3 years after the last interaction.

– Transaction and Financial Data: Retained for 7 years in accordance with financial reporting and tax obligations.

– Technical and Usage Data: Retained for up to 2 years for system analysis and performance tracking.

After expiration of these periods, data is securely deleted or anonymized for analytic purposes.

9. Cookie Policy

Our Site uses cookies and similar technologies to enhance your experience and gather analytics. Cookies used fall into the following categories:

– Essential Cookies: Necessary for website functionality, including session management, authentication, and security settings.

– Functional Cookies: Enable personalization features, such as remembered preferences and language settings.

– Performance and Analytics Cookies: Track usage patterns, traffic sources, and interactions to improve our Site’s performance and user experience.

– Marketing Cookies: Used with your consent to deliver targeted advertisements and measure their effectiveness.

10. Cookie Management and Compliance with GDPR & CCPA

When accessing strikehomestead.com, you are presented with a cookie banner to manage your preferences in accordance with GDPR and CCPA regulations. You can opt-in or opt-out of specific categories of cookies. You may also change your settings via your browser or cookie management tools provided on the Site.

Where applicable, we honor Do Not Track (DNT) signals and global privacy controls (GPC) set by your browser.

11. Special Protections for Children Under 13

Our services are not directed to children under the age of 13. We do not knowingly collect, process, or store personal data from children. If we become aware that personal data has been collected from a child without verifiable parental consent, we will take steps to delete such data promptly. Parents or guardians who believe their child has provided us data may contact us at [email protected].

12. Policy Updates and User Notifications

We may revise this Privacy Policy to reflect changes in data practices, legal obligations, or service offerings. Any changes will be posted to this page, and, where required by law, we will notify you through prominent channels such as email or Site banners.

Continued use of strikehomestead.com after such modifications constitutes your acknowledgment of the updated policy.

13. Contact

If you have any questions, concerns, or requests in connection with this Privacy Policy or your personal data, please contact us:

Email: [email protected]

We are committed to lawful data processing and transparent practices in compliance with both the GDPR and CCPA. If at any time you feel your rights are not being respected, we encourage you to reach out using the contact information above.